Supporting Your Child Through Exams

Exams can be a stressful time, but there are things you can do to help your child. The documents below offer revision advice you can share with your child, and the links below offer practical advice and information on stress and well-being during exam periods:

• Help your child beat exam stress
• Exams advice for Dyslexic students
• Exams advice for Autistic students
• Anxiety in children

Exam Results Days

The 2021 exams results days are:

On the dates above, you should come to the school to collect your exam results. These will be presented on a slip which details all of your results, and certificates will be posted out at a later date. This slip can be used to prove your results for entry into Sixth Form, college, or university.

The Sixth Form Team will be available at the following times for all queries:

• Tuesday, 10 August 2021       
• Thursday, 12 August 2021           

Parents and students are advised NOT to telpehone or e-mail the Sixth Form team during this period, it is advisable to come into school in person.

If you are unable to collect your results in person, they can be sent out via email. To request this, please contact the Exams Manager, see below.

Appealing an Exam Result 2021 only

As examination grades are being determined by Teacher Assessed Grades this year, a different appeal process is applicable for Summer 2021.

We will be working hard to make sure you are assigned the correct grades on results day. However, if your results are not accurate, there is a national appeals system in place, specifically for 2021 only. If you believe an error has been made in determining your grade, you will have a right to appeal. There are two stages to the appeals process:

Stage 1: Centre review

If you believe that you have been issued with an incorrect grade, you can appeal. We can review the following:

• Administrative error, e.g. submitted incorrect grade; use of an incorrect assessment mark when determining your grade.

• Did not apply a procedure correctly, e.g. did not follow Centre Policy, did not undertake internal quality assurance, did not take account of access arrangements or mitigating circumstances, such as illness

To help you decide whether making an appeal is the right thing to do for you, you can request that we share the following information on results day if not before:

• Centre Policy

• Sources of evidence used to determine your grade along with any grades/marks associated with them

• Details of any special circumstances that have been taken into account in determining your grade, e.g. access arrangements, mitigating circumstances such as illness

Stage 2: Appeal to the exam board

If following a centre appeal, you still believe your grade is not accuraate, you can ask to appeal to the exam board, who will review whether:

• The school made an unreasonable exercise of academic judgement in the choice of evidence from which they determined your grade and/or in the determination of your grade from that evidence

• The school did not apply a procedure correctly, e.g. did not follow their Centre Policy, did not undertake internal quality assurance, did not take account of access arrangements or mitigating circumstances, such as illness

• The exam board made an administrative error, e.g. they changed your grade during the processing of grades.

At both stages of the process you will need to submit your appeal to the Exams Office and give them your written consent to conduct the appeal or submit it to the exam board on your behalf. 

It is important to remember that your grade can go down, up or stay the same through either stage of the appeals process.

If you have a place at university that is dependent on your appeal, you should tell the university you are hoping to go to, so they can decide how this affects your offer. You should also tell your school or college so they can ask the exam board to prioritise your appeal. The timelines for priority and non-priority appeals will be as follows:

10 August to 7 September: priority appeals window

10 August to 16 August: student requests centre review

If you would like to request that an exam result is reviewed, please contact our Exams Manager. You may also request this directly from the relevant exam board(s):

• AQA
• Pearson (Pearson BTEC, Edexcel or EDI qualification)
• OCR
• WJEC

You can read more about reviewing exam results, including making an appeal here:

Joint Council for Examinations

We have set up a dedicated email address for the processing of appeals only, please do not use this email address for any other purpose. This email address will not be available until exam results days:

e: appeals@moulshamhigh.org

Student Request Form for Centre Reviews and Appeals to Awarding Organisations

Autumn 2021 Extraordinary Exams Series

Missing or Damaged Exam Certificates

Exams taken up to 6 years ago

If your child left Moulsham High School less than 6 academic years ago, you can request copies of their qualifications directly from the school. Please contact our Exams Manager in this instance. 

Due to Data Protection Legislation, we do not hold results for more than 6 academic years after your child has left Moulsham High School.

If you need replacement GCSE or A-Level certificates after this time, you should apply directly to the relevant exam board(s):

• AQA
• Pearson (Pearson BTEC, Edexcel or EDI qualification)
• OCR
• CCEA (IT or Business Studies qualifications from 1999-2010)
• WJEC

Collecting GCSE and A Level Certificates

Please contact our Exams Manager via email to make an appointment to collect your certificates. It is not possible to turn up unexpected to do so.

Contacts

Exams Officer

e: exams@moulshamhigh.org

Mr K Green

Year 11 Standards and Progress Leader

e: admin@moulshamhigh.org

Mrs L Hadlow

Pastoral Manager (Years 9, 10 & 11)

e: pastoralmanagers@moulshamhigh.org

Ms F Engelbrecht and Mr T Mckeown

Acting Heads of Sixth Form

e: sixthform@moulshamhigh.org